Privacy Policy

Introduction

At JLBP.co.uk, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data. By using our website, you agree to the terms of this policy.

Information We Collect

We may collect the following types of information from you:

  • Personal Information: This includes your name, email address, phone number, and billing information when you make inquiries, sign up for our services, or make a purchase.
  • Non-Personal Information: This includes details about your interaction with our website, such as your IP address, browser type, operating system, and other technical information.

How We Use Your Information

We collect your information for the following purposes:

  1. Service Provision: To provide you with the services you’ve requested, including website development, hosting, and addon features.
  2. Communication: To send you updates about your project, respond to inquiries, and provide customer support.
  3. Payment Processing: To process payments for the services provided.
  4. Site Improvement: To improve the functionality and user experience of our website by analyzing usage data and feedback.
  5. Marketing: With your consent, we may send promotional emails and offers. You can opt-out of these communications at any time.

How We Protect Your Information

We are dedicated to ensuring that your information is secure. We implement various security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include using secure payment gateways and encrypted data transmissions.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers who assist in delivering our services (e.g., payment processors, hosting services).
  • Legal Compliance: We may disclose your information to comply with legal obligations, such as a court order or government request.

Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your user experience. Cookies help us analyze site traffic, remember your preferences, and improve functionality. You may choose to disable cookies in your browser settings, but this may limit your ability to use certain features on our site.

Third-Party Links

Our website may contain links to third-party websites. Please note that once you leave our site, we are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

Data Retention

We retain your personal data only for as long as necessary to provide our services, fulfill legal obligations, and resolve any disputes. After this period, your data will be securely deleted or anonymized.

Your Rights

You have the right to:

  • Access Your Data: Request a copy of the personal information we hold about you.
  • Correct Your Data: Ask us to update or correct any inaccuracies in your personal data.
  • Delete Your Data: Request the deletion of your personal data, subject to legal requirements.
  • Withdraw Consent: Withdraw your consent to receive marketing communications at any time.

To exercise any of these rights, please contact us at [Your Email].

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or process personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete it.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and your continued use of our services after such changes will constitute your acknowledgment and acceptance of the updated terms.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at support@jlbp.co.uk or through our website.

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